Privacy Policy

The Resolution Trust (the Trust) acts as catalyst, convenor and sponsor of work with a range of partners to promote shared growth and reforms that distribute power more widely across society. It oversees the not-for-profit work of the Resolution Group.

The Trust’s contact details are:

Resolution Trust

2, Queen Anne’s Gate

London SW1H 9AA

Tel: 020 3372 2960

The Trust is responsible for the data we collect about you. We are committed to protecting your privacy and to being transparent about how we collect and use your data. We follow the relevant legal requirements and take all reasonable precautions to safeguard personal information.

This policy provides further detail about when and why we collect your personal information, how we use your data, how we ensure your privacy is maintained, and your legal rights relating to your personal data. The Trust is a data controller and is responsible for your personal data.

Access to your personal information

You are entitled to view, amend, or delete the personal information that we hold. Email your request to Jayne Desmond at

Date Policy last updated: May 2018

Date Policy will be reviewed: May 2019

  • Contents 
  • What personal information does the Trust collect about you?
  • Why does the Trust process personal data?
  • What is our legal basis for the processing
  • What do we do with your data?
  • Who has access to data?
  • How does the Trust protect data?
  • For how long does the Trust keep data?
  • Your rights
  • Information for Visitors to our Website
  • Google Analytics
  • Cookies
  • Information for Visitors to our Office
  • Event Images and Live Streaming
  • CCTV
  • Wi-Fi

What personal information does the Trust collect about you?

The Trust usually only collects basic personal data (including name, postal address, telephone number and email address) about individuals who are (or are employed by) our stakeholders and suppliers.

We collect this data through a variety of ways, including:

  • directly from the individuals themselves via email and our website;
  • from desk-based research into stakeholders with an interest in topics covered by the Trust’s work;
  • via recommendations from other stakeholders.

Why does the Trust process personal data?

When you express an interest in our work by contacting us via email or our website, we use your email address to contact you about our work.

We also contact professionals who have asked to be kept informed about out work, or those who have a specific interest in the areas in which we specialise.

What is our legal basis for the processing

We process this data on the basis of both our legitimate interest, including fulfilling our charitable objectives, with due regard for the interests of the data subject. We only contact individuals who have asked to be kept informed or professionals who have a specific interest in our work, who would reasonably expect us to use their email and / or postal address in this way.

Where we have a contractual relationship with you, we may process your personal information as necessary for the performance of that contract or prior to entering into it.

What do we do with your data?

All the personal data that we process is handled by our employees who are based in the UK. All our employees are subject to an obligation of confidentiality and are aware of our data protection policies.

We do not carry out any automated decision making and we do not transfer data outside the European Economic Area (EEA).

We do not share data with any other organisation but we do use Eventbrite, a third-party provider to manage our event guest lists.

When you request to attend one of our events, Eventbrite, will receive your contact details to allow us to fulfil this request.

We use Eventbrite to register attendees for our events. Attendee lists including names, emails, and places of work are then stored on Eventbrite. For more information, please see Eventbrite’s privacy policy.

You can unsubscribe to event invitations and mailings at any time by replying to the email or by emailing Jayne Desmond at

How does the Trust protect data?

The Trust takes the security of your data seriously. It has internal policies and controls in place to ensure that your data is not lost, accidentally destroyed, misused or disclosed, and is not accessed except by our employees or service provider (Eventbrite), subject to an obligation of confidentiality and in the proper performance of their duties.

For how long does the Trust keep data?

The Trust will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

Your rights

As a data subject, you have the right to object to the Trust processing your personal data, and if you wish to do so please contact Jayne Desmond at or telephone 020 3372 2960.

You also have additional rights under data protection laws.

  • Request access to your personal data.
  • Request correction of your personal data.
  • Request erasure of your personal data.
  • Object to processing of your personal data.
  • Request restriction of processing your personal data.
  • Request transfer of your personal data.
  • Right to withdraw consent.

For full details of your legal rights, please click here.

If you would like to exercise any of these rights, please contact Jayne Desmond at

If you believe that the Trust has not complied with your data protection rights, you can complain to the Information Commissioner.

Information for Visitors to our Website

We make every effort to ensure the information on our website is accurate and up-to-date. We cannot accept responsibility, however, for any loss or inconvenience caused by reliance on inaccurate material contained on our site. Information on our website uses the most appropriate data available at the time of publication but are not updated to reflect subsequent data releases. Links to other sites are provided for your convenience and do not imply our endorsement of them. We cannot be responsible for any information contained on other websites. If you link to these sites, they may collect information in accordance with their own privacy policies. External sites are not within our control and are not covered by this privacy policy.

Google Analytics

When someone visits we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to analyse the effectiveness of our site by tracking, for example, the number of visitors to different sections. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.


Like most websites, uses cookies to collect information.  Cookies are small data files which are placed on your computer or other devices (such as smart phones or ‘tablets’) as you browse our website.  They are used to ‘remember’ when your computer or device accesses our website.  Cookies are essential for the effective operation of our website.  Some cookies collect information about browsing when you access this website via the same computer or device.  This includes information about pages viewed and your journey around a website.  We do not use cookies to collect or record information on your name, address or other contact details.

The cookies stored on your computer or other device when you access our website are designed by third parties who design and build our website. We use cookies for technical purposes essential to the effective operation of our website, particularly in relation to site navigation and to enable the Trust to collect information about your browsing to monitor the popularity of our reports etc.

How do I disable cookies?

If you want to disable cookies you need to change your website browser settings to reject cookies.  How you can do this will depend on the browser you use. Further details on how to disable cookies for the most popular browsers are available here. N.B. This depends on which cookies you disable, but in general the website may not operate properly if cookies are switched off.

Information for Visitors to our Office

Our office and most of our events (unless otherwise stated on event information and tickets) can be found at 2 Queen Anne’s Gate, London, SW1H 9AA.

Event Attendee Images and Live Streaming

While we do not intend to photograph event attendees, at all our events, photographers will be taking images of event speakers and the event may be live streamed on YouTube. No attendee image is explicitly captured and processed but event attendees may occasionally be captured when photographing or filming events. All event attendees are informed of this possibility on event ticketing information. Event photographers and film makers are informed they should focus on event speakers only. Event images selected for inclusion on website crop out any event attendees and live streaming cameras are positioned to exclude capturing images of event attendees where possible. Any images of event attendees inadvertently captured in event photographs and live streaming footage is used on the basis of our legitimate business interest. Event attendees have the right to object to this processing, and if you wish to do so please contact Jayne Desmond at or telephone 020 3372 2960.


Resolution Service Management Ltd, the company that owns 2 Queen Anne’s Gate where our office is located and where we hold most of our events, uses CCTV cameras for security purposes. There are four cameras in the following locations: one outside the building on the left hand side of the front door, one in the ground floor reception area, and two overlooking the garden at the rear of the building. Access to footage is limited to security staff only.


We offer access to Wi-Fi for guests to use when visiting our office or attending our events. When you use the Trust’s Wi-Fi, we may collect data about your device, the volume of data you use, the websites and applications you access, and your usage by access time, frequency and location.